FAQ

Frequently Asked Questions

Please submit your orders via email to orders@snuggleprinting.co.uk
We can accept files in the following formats: PSD/AI/EPS/JPG/TIFF/PNG. The ideal format would be a RGB file, 300 DPI resolution saved as a PNG with a transparent background.
Once we have received your order and artwork we will raise an invoice, once your invoice has been paid we will process your order.
Our turnaround time is approximately 5 working days after we have received the artwork and payment. If you need anything sooner please don't hesitate to contact us we'll always do our best to accommodate.
We can print on a wide variety of garments. With DTG printing the more cotton in a garment the better it will print. We can also successfully print onto Polyester blend garments and some 100% Polyester brands.
We charge the same rate as the UK distributors and where we can pass on savings we always do.
It can sometimes be hard to tell if a true black has been selected when designing artwork. To ensure the printer recognises pure black please check your artwork by opening the colour selector in Photoshop and ensuring the hex value is #000000.
We can print on the front, back, front left or right chest, sleeves, inside neck and on the nape.
We can ship direct to your customer, it is a white label service and therefore non of our details would be enclosed or attached.
As we are a trade printer we don't provide visuals, when sending us your order if you have any specific requirements please attach a visual or mock.
Due to the delay this causes in scheduling our print queues there would be an additional admin charge to do this.
All artwork must be sent to us in a print ready format, we don't offer any artwork services.